POLE EMPLOI« The Konverso team perfectly understood our context and our goals. Their solution integrates with Microsoft TEAMS and ServiceNow and it was able to deliver value very quickly as well as an awesome experience »
Virginie Laurent
Head of the Pole Emploi IT Help Desk
VEOLIA « Konverso’s Virtual Agent is a great add-on to our ServiceNow Platform to deflect contacts to our service desk.
Combined with our live chat, it delivers a unique digital user experience. »
Russel Park
Service Desk Manager
NOWBRAINS « NowBrains has chosen Konverso’s AI based automated routing technology to automate B2B customer support. »
Florent Sorin
Head of Operations
COLAS « COLAS has chosen Konverso for its Chatbot IT Operations solution to automate its IT support service. Thanks to machine learning and natural language, this multichannel Chatbot will assist all employees from end to end with their most recurring requests and incidents. »
Aurélien Beaugendre
Head of Service Desk & Applications
SADE « SADE selected Konverso Chatbot technology to support employees in their daily work and in the adoption of new business applications for IT, Finance, Purchasing and more. »
EVEREST GROUP « Konverso has been ranked among the top Intelligent Virtual Agents Technology Vendors as part of Everest Group Products PEAK® Matrix Assessment. »
AUTOMATION ANYWHERE « Our two technologies are perfectly complementary. Our Smart Digital Workforce bridges the gap between the artificial intelligence technology developed by Konverso and the information systems of our customers. »
Christophe Legrand
Partner Success Manager EMEA South
MICROSOFT AZURE « We’re pleased to welcome Konverso’s IVA to the Microsoft Azure Marketplace which offers world-class quality experiences from global trusted partners with solutions testes to work seamlessly with Azure. »
Sajan Parihar
Senior Director
UNIVERSITY OF TEXAS HEALTH « The solution is great to help our customers. It saves our customers time and saves our staff from answering questions. The customer service from Konverso is top-notch. »
Diamond Loyds
Business Systems Analyst
IZENO « This chatbot is great, helpful, it will surely deflect many issues. It has a lot of features, integration to Confluence, Slack, MS Teams, etc. Love it! »
AEROW « The integration to knowledge bases is seamless and the analytics provided by the tool will help you gain an in-depth understanding of your customers’ needs. The support and readiness to assist displayed by the team is truly amazing and one of the key element for choosing this tool! »
Nawaaz Sohawon
Associate Manager
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