Blog

Discover Konverso, AI powered services & IT services desks corporate conversational artificial intelligence solutions: we build virtual assistants bringing new experiences to business users.

Leader’s point of view : Veolia’s insights on the transformation of the Digital Service Management Centre of Expertise (DSM CoE)

Leader’s point of view : Veolia’s insights on the transformation of the Digital Service Management Centre of Expertise (DSM CoE)

We asked Senior Executives to share their perspective on the evolution of end-user...

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How Machine Learning Automates Employee Contact Center

How Machine Learning Automates Employee Contact Center

In previous blogs, I discussed the benefits of Natural Language Processing. Another field...

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How Konverso Chatbot adds Value to Atlassian Jira Service Management

How Konverso Chatbot adds Value to Atlassian Jira Service Management

You have invested time and money in the Atlassian Jira Service Management platform. You...

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Veolia UK & Ireland automates IT Help Desk with Konverso

Veolia UK & Ireland automates IT Help Desk with Konverso

Veolia UK & Ireland started working with Konverso in February 2020. In the first weeks of...

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Natural Language Processing: how AI understands our languages

Natural Language Processing: how AI understands our languages

Knowing how an AI understands languages is useful to build your own Intelligent Virtual...

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How Machine Learning applies to Virtual Agents?

How Machine Learning applies to Virtual Agents?

Machine Learning is a vast field and its importance has grown significantly over the last...

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What are the key differences between chatbots and virtual agents?

What are the key differences between chatbots and virtual agents?

On paper, bots, chatbots and intelligent virtual agents might seem quite comparable…...

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What is an Intelligent Virtual Agent ?

What is an Intelligent Virtual Agent ?

You may have already read a lot of studies and white papers about bots, chatbots and...

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What CAN you do with an Intelligent Virtual Agent ?

What CAN you do with an Intelligent Virtual Agent ?

Intelligent Virtual Agents are conversational bots powered by Artificial Intelligence,...

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Konverso Now Available in the Microsoft Azure Marketplace

Konverso Now Available in the Microsoft Azure Marketplace

As part of Konverso's cooperation with Microsoft, we just announced the availability of...

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RECOGNIZED BY GLOBAL ANALYST FIRMS

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Konverso among the top vendors
in the Forrester report

Chatbot IT Ops Q3 2022

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Everest Group ranks Konverso among
top vendors in their latest report

Chatbot IT Ops Q3 2022

ABOUT US

Why choose Konverso?

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RECOGNIZED BY
INDUSTRY ANALYSTS

Among the top vendors in conversational AI in 2022

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A DYNAMIC ECOSYSTEM
OF PARTNERS

With local presence

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COMPLIANCE AND
CERTIFICATIONS

To ensure top security

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NO CODE
PLATFORM

Made for business

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MULTIPLE
DEPLOYMENT OPTIONS

Either cloud based or on-prem

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ATTRACTIVE
ECONOMIC MODEL

Usage-based subscription

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