Customer support
Create an entire crew of AI agents to enhance customer service and improve customer experience and satisfaction through AI agent assist capabilities. Each intelligent agent uses reasoning skills to interpret customer requests and provide accurate real-time suggestions. It identify areas for improvement in your products by analyzing recurring customer issues and applying machine learning. It automatically generate FAQs from previously resolved issues and handle customer inquiries by routing incoming tickets based on the nature of the request and the appropriate expert.
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HR
Put your employee support on autopilot with AI agents. Provide real-time support to new employees throughout their onboarding process. Quickly answer their questions about HR policies and benefits and help managers provide feedback and foster their employees' professional development with a virtual assistant.
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IT
Put your employee support on autopilot with AI assistance and get real-time guidance for your IT teams. Automate initial technical support tasks and simplify troubleshooting. Our AI agents can guide users and answer frequently asked questions about standard IT procedures. You can onitor and control your IT infrastructure and incoming requests to streamline your IT workflow and answer questions about applications and security tools, data protection guidelines, and provide human oversight when needed.
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Marketing
Transform your Marketing teams' daily work with an AI-powered personalized support, that can understand, analyze, and act instantly. Create consistent, brand-aligned content (blog articles, social media posts, etc.) in just minutes. Develop a unified message for your product or feature launches, and structure a clear and consistent offering for your campaigns. Translate your materials without altering your brand's tone and personality. Analyze industry trends to focus on what matters most.
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Productivity
Get more done faster and better with Konverso AI agents, boosting agent productivity through AI-powered capabilities that solve problems in seconds. They create concise meeting minutes with clear action items, automate repetitive document drafting and updates, improve team coordination and workflow efficiency, translate and correct content while helping craft high-quality prompts, and ensure all outputs follow standardized formatting for clean, shareable reports.
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Sales
Konverso’s AI agents streamline internal processes to reduce manual work and help teams operate more efficiently. They personalize customer interactions using CRM data, craft targeted prospecting messages, respond to inquiries and RFPs with deep product and competitive knowledge, and analyze call recordings to improve sales pitches. With seamless integrations across tools like Microsoft and HubSpot, they boost agent performance and agent efficiency end to end.
Knowledge management
Delegate tasks to your AI agents and let them manage repetitive or complex activities to accelerate knowledge creation, automate workflows, AI-powered summaries and enhance overall productivity. These agents operate fully autonomously, executing actions without human intervention while strictly following your internal rules and processes. Access organizational knowledge instantly, even when information is dispersed across multiple systems and unlock valuable insights from internal conversations, notes, and documents through advanced natural language processing and large language models. Build and maintain continuously updated, easy-to-search knowledge repositories that evolve with your organization.
A fully secure & compliant solution
GDPR Compliant
SOC 2 Type II Certified
Complete data control & ownership
The easiest way to deploy AI in your organization
No-code platform
Built-in RAG
Analytics to monitor usage and performance
Recognitions by our ecosystem
Deployment
Decide which AI agents you want to deploy
Access management
Grant or revoke access & permissions
Third-party integrations
Manage data sources such as SharePoint, Confluence and more
Analytics
Monitor usage and user engagement with analytics
“At Veolia Water France, we place digital innovation at the service of operational efficiency and quality of service. By integrating AI agents such as those of Konverso, we strengthen the autonomy of our teams, accelerate responses to the needs of the field and contribute to a useful, sustainable digital transformation aligned with our GreenUp ambition.”
“We leverage Konverso AI agents connected to our business data and workflows to automate employee support. By leveraging advanced generative AI models and our data, Konverso AI agents deliver a remarkable 90% response accuracy, significantly reducing the workload on our help desk. This innovation not only improves operational efficiency but also generates a substantial return on investment.”
“Konverso's AI agents deliver unique digital experience to our end users.”
“NowBrains has chosen Konverso’s AI Agents to automate B2B customer support.”
“The Konverso team perfectly understood our context and our goals. Their solution integrates with Microsoft Teams and ServiceNow and it was able todeliver value very quickly as well as an awesome experience”