AI agents for Atlassian
Supercharge your teams with AI agents that can be connected to your Atlassian, be it JIRA, JSM or Confluence. AI Agents for Atlassian automates incident handling, respond to any questions and optimizes ticket management. By integrating Konverso's AI Agent into your workflows and Atlassian data, you can enhance efficiency, reduce operational costs, and deliver exceptional user experiences across IT, HR, customer service, and more.
Personalize AI Agents Instantly with Atlassian Integration
With Konverso, you can integrate AI Agents into your Atlassian Products like Jira, JSM and Confluence that act autonomously and proactively on your behalf.
An Agent for each use case
Equip Konverso's Atlassian AI Agents on any topic with tools dedicated to the platform.
ITExpert
Equipped with comprehensive knowledge of IT issues, ready to provide answers.
TicketManager
Manages all inquiries related to Jira and JSM tickets.
Service Catalog
Leverages the JSM catalog and can recommend specific items to users.
SecurityOfficer
Answers any questions related to your company's security and policies that are in Confluence.
HROfficer
Equipped with comprehensive knowledge of HR issues in Confluence, ready to provide expert answers to your questions
Leverage Data and workflows from Atlassian
Konverso integrates with Atlassian. Easily connect your Atlassian data and workflows to Konverso to feed agents with your proprietary data and unleash the full power of our solution.
Companies like RIMES rely on Konverso to power their end-to-end support on Atlassian.

Scalable and Secure Platfrom
We prioritize your privacy. Customer prompts or data are never used to train our models, showcasing our commitment to AI agent security and compliance.
What it means for your team
Delegate tasks to Konverso's Atlassian AI agents now and start generating ROI instantly.
greater accuracy in answering employee questions
faster at a series of knowledge work tasks
more customer issues resolved per hour
Is konverso secure for handling company data?
Konverso takes pride in its secure AI Agent platform.
We offer a secure AI agent framework with end-to-end encryption, GDPR compliance, role-based access, and strict governance that protects sensitive data across the entire ITSM lifecycle. These controls minimize risk, ensure human oversight where needed, and maintain a compliant environment for critical business activities.
This demonstrates the benefits of agentic AI, especially for enterprises requiring reliable, scalable, and safe automation that supports continuous transformation without disrupting service quality.
How does AI ITSM differ from traditional ITSM?
Traditional ITSM relies heavily on manual work and frequent human involvement, while AI ITSM uses automation, machine learning, and natural language processing to perform tasks autonomously. It analyzes underlying system behavior, accelerates issue resolution, and supports agentic workflows that reduce the volume of incoming tasks.
AI-enabled systems also integrate with the existing knowledge base, detect patterns, produce generated insights, and help teams reduce monotonous workloads—making IT protocol more dynamic, resilient, and scalable.
How quickly can AI for ITSM deliver ROI?
Most organizations see results within weeks. Benefits include reduced ticket volume, faster incident handling, and improved employee experience. AI lowers operational costs, improves service desk performance, and optimizes resource allocation across IT operations.
This rapid ROI is due to AI’s ability to automatically directs tasks, eliminate redundan procedures, and support continuous service transformation.
Do you offer free trial?
Yes, we offer a 15-days free trial. After that you will have the option to subscribe to one of our plans. You can visit our pricing page, here.
Do you need coding to create AI agents?
No, you do not need technical skills or coding to work on our platform. Konverso is a no code platform. It is easy to create, personalize and manage your AI agents.
Why should European companies choose Konverso over ChatGPT or Gemini?
Konverso is built with European values in mind - data privacy, security, sovereignty, and compliance. Our AI platform is hosted entirely within Europe, uses top-performing European GenAI models, and ensures your data never crosses borders.