Knowledge Management AI Agents

Effective knowledge management is the backbone of modern enterprises. By integrating Knowledge management AI solutions, organizations can unlock, organize, and deliver the right information to the right people at the right time.

Knowledge Silos Are Holding Your Teams Back

Difficulty Finding Accurate, Up-to-Date Information

In many organizations, knowledge is scattered across emails, shared drives, intranets, and multiple tools. Employees spend valuable time searching for the right information, and often the content they find is outdated or incomplete. This not only slows down productivity but also leads to costly mistakes

Time-Consuming Manual Knowledge Curation

Traditional knowledge management requires teams to manually tag, update, and maintain content. This is not only labor-intensive but also unsustainable as knowledge grows exponentially. As a result, knowledge bases often become stale and underused.

Inconsistent Knowledge Sharing Across Teams

When knowledge isn’t shared effectively, different teams reinvent the wheel, duplicate work, and risk providing inconsistent information to customers and colleagues. This leads to inefficiencies, frustration, and misaligned decision-making

Build Knowledge Management AI Agents to boost Efficiency

Boost your teams with GDPR-compliant Knowledge Management AI agents from Konverso. Provide employee support automation, sematic search capabilities, ai-driven knowledge retrieval with our no-code, secure, European platform.

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Ready-to-use AI agents

With Konverso, you can get started in no time using our ready-to-use Knowledge Management AI agents, which are the core of our AI-powered next-gen solutions. You can automate your teams’ needs and use cases.

It’s as easy as browsing through a library, selecting the right agents and starting the conversation. 

An agent for each use case

Konverso AI Agents handle everyday employee tasks and enhances employee productivity and experience

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Content Reviewer
Knowledge Management AI Agent like Content reviewer assists with documentation writing tasks, such as providing synonyms, definitions, and sentence rewrites.

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Tech Writer
This Knowledge Management AI Agent creates and edits pages with ease in your confluence knowledge base.

Create personalized agents

Create personalized agents

Specific company’s needs? Easily design Knowledge Management AI agents for workflow automation tailored to the personalized use cases your teams might have.

  • Customize and streamline customer support workflows for your team’s exact needs.

  • Train agents on your data, company documents and policies.

  • Deploy new agents in minutes.

Use the agent builder to create the agents that fit your exact teams’ needs and let them start using it in no time.

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Ext. integrations
powerful-integrations

Powerful integrations with your ecosystem

Konverso integrates with

  • Confluence, Sharepoint, & internal knowledge base: For Knowledge & Search Systems

  • Outlook, Microsoft Teams, Google Calender: For collaboration & Communication Platforms

  • HubSpot: For CRM & Customer Data Platforms

Easily connect your organization's data to Konverso to feed agents with your proprietary data and unleash the full power of our solution.

Hosted in France

The European AI agent no-code platform for your organization

 

A fully secure & compliant solution

compliant

GDPR-compliant

certified

SOC 2 Type II Certified

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Complete data control

The easiest way to deploy AI in your organization

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No-code platform

Built-in RAG

Analytics to monitor usage and performance

The easiest way to deploy AI in your organization

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What it means for your team

Delegate tasks to AI agents now and start generating ROI instantly.

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greater accuracy in answering employee questions

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faster at a series of knowledge work tasks

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more customer issues resolved per hour

Frequently Asked Questions

Get answers to common questions about implementing Konverso's AI Agent in your teams. 

Why should I use AI for Knowledge management?

Traditional knowledge bases often become outdated, siloed, or difficult to navigate. With AI knowledge management, your knowledge base evolves automatically:

  • AI continuously learns from interactions and updates content.

  • Intelligent search ensures faster, more accurate answers.

  • Personalized recommendations adapt to user roles and needs.

What are the main benefits of AI knowledge management?

  • Faster and more accurate information retrieval

  • Reduced employee frustration and search time

  • Enhanced self-service for customers

  • Automated updates to prevent knowledge gaps

Can AI knowledge management integrate with my existing tools?

Yes.  KOnverso platform integrate with CRM systems, ITSM tools, intranets, and collaboration platforms like Microsoft Teams to support AI Knowledge Management. 

Is AI knowledge management secure?

Absolutely. Konverso follows Enterprise-grade strict compliance and security standards, ensuring that sensitive knowledge is protected while still being accessible to authorized users. 

Who can benefit from AI knowledge management?

Organizations of all sizes and industries, from IT and customer support to HR and sales, an leverage AI knowledge management to improve efficiency and decision-making.

Which components power an effective AI knowledge management agent?

Core components include:

  • Perception & tool usage: Agents monitor context and use tools like APIs and search engines

  • LLM-driven reasoning: Employ chain-of-thought and tree-of-thought logic for complex problem solving

  • Content curation: Automate tagging, summarization, and organization of knowledge assets

  • Continuous learning: Improve over time through feedback, personalization, and relevance tuning

Is there a trial to test the platform before commitment?

Yes, Konverso offers a free trial, allowing teams to explore agent capabilities and see productivity gains first-hand. You can book a request for the trial here.

How quickly can my team get set up with Knowledge Management AI agents?

Onboarding is fast, connect your team’s data sources, pick or build AI agents, and you're up and running within minutes, without coding. Add integrations, switch AI models, and manage access easily. Konverso is built for speed and flexibility. 

How does an AI-powered knowledge base improve enterprise efficiency?

An AI-powered knowledge base uses technologies like NLP (Natural Language Processing) and intelligent search to help employees quickly find answers within an internal knowledge base. By integrating with enterprise knowledge management AI systems and supporting knowledge base automation AI, these solutions reduce manual effort and enable smarter content management across the organization.

 

Can generative AI be used for knowledge management?

Yes! Generative AI for business and generative AI for knowledge can create, summarize, and organize content within a digital workplace knowledge AI platform. This enhances AI-driven knowledge retrieval and supports enterprise search, internal knowledge base maintenance, and knowledge base automation AI, streamlining knowledge workflows across teams.

 

How do AI-driven enterprise search and semantic search work?

AI-driven knowledge retrieval and semantic search allow employees to search for information using natural language queries, understanding context beyond simple keywords. By integrating with AI knowledge management platforms and intelligent knowledge agents, these features enhance internal knowledge base accessibility, smart document search AI, and digital workplace knowledge AI solutions for more efficient knowledge sharing.

 

Interested in knowing more?

Book a product demo to see our AI agents in action.