AI Knowledge Management Agent

Effective knowledge management is the backbone of modern businesses. By integrating AI knowledge management, organisations can leverage, organise and deliver the right information to the right people at the right time.

Knowledge silos slow down your teams

Difficulty finding accurate and up-to-date information

In many organisations, knowledge is scattered across emails, shared drives, intranets and various tools. Employees spend valuable time searching for relevant information, and often the content they find is outdated or incomplete. This not only slows down productivity, but also leads to costly mistakes.

Manual knowledge curation, a tedious task

Traditional knowledge management requires teams to manually tag, update, and manage content. Not only is this labour-intensive, but it is also unsustainable as knowledge grows exponentially. As a result, knowledge bases often become outdated and underutilised.

Inconsistent knowledge sharing between teams

When knowledge is not shared effectively, different teams reinvent the wheel, duplicate effort, and risk providing inconsistent information to customers and colleagues. This leads to inefficiencies, frustration, and inconsistent decision-making.

Build AI knowledge management agents to boost efficiency

Empower your teams with Konverso's GDPR-compliant AI knowledge management agents. Provide your employees with automated assistance, semantic search capabilities, and AI-powered knowledge retrieval through our secure, code-free European platform.

Knowledge management
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Ready-to-use AI agents

With Konverso, you can get started in no time thanks to our ready-to-use AI knowledge management agents, which are at the heart of our next-generation AI-based solutions. You can automate your teams' needs and use cases.

It's as simple as browsing a library, selecting the right agents, and starting the conversation.

An agent for each use case

Konverso AI agents manage employees' daily tasks and improve their productivity and experience.
web-searcher

Content Reviewer
An AI knowledge management agent such as Content Reviewer assists with document writing, for example by providing synonyms, definitions and sentence rephrasing.

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Tech Writer
This AI knowledge management agent easily creates and edits pages in your Confluence knowledge base.

Create personalized agents

Create Personalized AI Agents

Do you have specific requirements for your business? Easily design AI knowledge management agents for workflow automation, tailored to your teams' custom use cases.

  • Customise and streamline customer support workflows based on your team's specific needs.

 

  • Train your agents to use your data, company documents, and policies.

 

  • Deploy new agents in minutes.

Use the agent builder to create agents that exactly match your teams' needs and get them up and running in no time.
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Ext. integrations
powerful-integrations

Powerful integrations with your ecosystem

Konverso's AI Agents integrates with

  • Confluence, SharePoint, and internal knowledge bases: for knowledge and search systems

  • Outlook, Microsoft Teams, Google Calendar: for collaboration and communication platforms

  • HubSpot: for CRM and customer data platforms

Easily connect your organisation's data to Konverso to feed your agents with your proprietary data and fully leverage the power of our solution.

Hosted in France

The European no-code AI agent platform for your organisation

 

A fully secure and compliant solution

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GDPR-compliant

certified

SOC 2 Type II Certified

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Complete data control

The easiest way to deploy AI in your organization

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No-code platform

Built-in RAG

Analytics to monitor usage and performance

The easiest way to deploy AI in your organization

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What this means for your team

Delegate tasks to AI agents now and start generating an instant return on investment.

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greater precision in responses to employee questions

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speed on a series of knowledge-related tasks

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customer issues resolved per hour

Frequently asked questions (FAQs)

Get answers to common questions about implementing Konverso's AI agent within your teams.. 

Why should I use AI for knowledge management?

Traditional knowledge bases often become outdated, siloed, or difficult to navigate. With AI-powered knowledge management, your knowledge base evolves automatically:

  • AI continuously learns from interactions and updates content.
  • Intelligent search ensures faster, more accurate answers.
  • Personalised recommendations adapt to user roles and needs.

What are the main advantages of AI-driven knowledge management?

  • Faster and more accurate information through AI-driven knowledge retrieval
  • Reduced employee frustration and time spent searching
  • Improved customer self-service
  • Automated updates to prevent knowledge gaps

Can AI knowledge management be integrated into my existing tools?

Yes. The Konverso platform integrates with CRM systems, ITSM tools, intranets, and collaboration platforms such as Microsoft Teams to support AI-based knowledge management. 

Is AI knowledge management secure?

Absolutely. Konverso adheres to strict compliance and security standards applicable to businesses, ensuring that sensitive information is protected while remaining accessible to authorised users. 

Who can benefit from AI knowledge management?

Organisations of all sizes and across all sectors, from IT and customer service to human resources and sales, are leveraging AI-powered knowledge management to improve their efficiency and decision-making.

What components contribute to effective AI knowledge management?

The main components include:

  • Perception and use of tools: AI agents monitor the context and use tools such as APIs and search engines.
  • LLM-based reasoning: AI Agents use chain-of-thought and tree-of-thought logic to solve complex problems.
  • Content curation: AI Agents automate the tagging, summarisation and organisation of documentary resources.
  • Continuous learning: AI agents improve over time through feedback, personalisation, and relevance adjustment.

Is there a trial version available to test the platform before committing?

Yes, Konverso offers a free trial that allows teams to explore the agent's features and see the productivity gains for themselves. You can book a trial here.

How long will it take for my team to be equipped with AI knowledge management agents?

Getting started is quick: connect your team's data sources, choose or create AI agents, and you're up and running in minutes, without any coding. Add integrations, change AI models, and easily manage access. Konverso is designed to be fast and flexible. 

How does an AI-powered knowledge base improve a company's efficiency?

An AI-powered knowledge base uses technologies such as natural language processing (NLP) and intelligent search to help employees quickly find answers in an internal knowledge base. By integrating with enterprise knowledge management AI systems and supporting AI-powered knowledge base automation, these solutions reduce manual effort and enable smarter content management across the organisation.


Can generative AI be used for knowledge management?

Yes! Generative AI for businesses and generative AI for knowledge can create, summarise, and organise content within an AI knowledge platform for digital work environments. This enhances AI-based knowledge discovery and facilitates enterprise search, internal knowledge base maintenance, and AI-powered knowledge base automation, simplifying knowledge-related workflows across teams.

How do AI-based company search and semantic search work?

Semantic search and AI-based knowledge retrieval enable employees to search for information using natural language queries, understanding context beyond simple keywords. By integrating with AI-powered knowledge management platforms and intelligent knowledge agents, these capabilities enhance the accessibility of internal knowledge bases, intelligent AI document search, and AI solutions for knowledge in the digital workplace, enabling more effective knowledge sharing.


Want to know more?

Book a product demo to see our AI agents in action.