AI agents for EasyVista

Boost your teams' performance with AI agents seamlessly connected to your EasyVista environment. Konverso’s AI Agents for EasyVista automate incident resolution, provide instant answers to user questions, and streamline ticket management from start to finish. By embedding AI into your EasyVista workflows and data, you increase efficiency, reduce support costs, and deliver outstanding experiences across IT, HR, customer service, and more.

AI Agents for EasyVista
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Personalize AI Agents instantly with EasyVista integration

Easily connect Konverso’s AI Agents to your EasyVista platform and enable autonomous, proactive support from day one. Our agents leverage your EasyVista data, processes, and knowledge base to deliver tailored actions and answers right out of the box.

Enterprise use cases include:

  • IT: Password resets, access requests, device and software support.
  • HR: Policy questions, onboarding tasks, leave and benefits requests.
  • Facilities & Operations: Service requests, status updates, automated notifications.
  • Customer service: Faster responses, smarter routing, reduced handling times.

An Agent for each use case

Equip Konverso's AI Agents for EasyVista with platform-specific tools to handle any topic.

HROfficer

IT Expert
This agent possesses in-depth expertise in IT issues and is ready to provide answers.

HROfficer

Ticket Manager
This agent manages all inquiries related to the Service Manager.

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Service Catalog
This agent leverages the Service Manager catalog and can recommend specific items to users.

content reviewer

Security Officer
This agent answers any questions related to your company's security and policies managed within the Service Manager.

calculus-expert

HR Officer
This agent has in-depth expertise in HR issues within the Service Manager and is ready to provide expert answers to your questions.

Leverage data and workflows from Atlassian

Leverage your EasyVista data and workflows to empower smarter AI agents

Konverso integrates natively with EasyVista, making it easy to connect your records, processes, and knowledge to our AI Agents. By feeding them your proprietary data, you enable precise answers and actions, unlocking the full potential of your EasyVista environment.

Ext. integrations for EasyVista
Security
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Scalable and Secure Platform

Your privacy is our top priority. Konverso never uses your prompts or data to train our models. Built for enterprise-grade security and compliance, our platform scales with your needs while ensuring end-to-end protection of your information.

Learn more about Konverso's Security.

What it means for your team

Delegate tasks to Konverso's AI agents for EasyVista now and begin generating ROI immediately.

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greater accuracy in answering employee questions

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faster at a series of knowledge work tasks

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more customer issues resolved per hour

How do Konverso’s AI Agents integrate with EasyVista?

With native connectors that synchronize your tickets, workflows, knowledge base, catalogs, forms, and user or role data, setup is quick and easy - no extensive custom development is required.

Is my data used to train Konverso’s models?

No. Customer prompts and data are never used to train our foundation models. Your information remains private and is processed under strict enterprise security and compliance controls.

How does Konverso ensure the security and compliance of its AI platform?

Konverso's platform is GDPR compliant and SOC 2 Type II certified, ensuring the highest security standards. Your data remains private and is never used for model training. Your security is our priority. With Konverso, you retain full ownership and control over your data. We will never access, use, or process your information.

Does the platform support multiple data sources?

Yes, our platform integrates with SharePoint, Google Drive, Easyvista Service Manager, and more. You can also upload your files directly to our platform. It features built-in RAG (Retrieval-Augmented Generation) capabilities linked to your data sources and documents.

Do you need coding to create AI agents?

No, you do not need technical skills or coding to use our platform. Konverso is a no-code solution, making it easy to create, personalize, and manage your AI agents.

Interested in knowing more?

Book a product demo to see our AI agents in action.