Microsoft Teams + Konverso = Enterprise autonomous IT Support Channel All companies are looking for ways to optimize their business processes, add more self-care to save time and contribute... Read more
AI bots: the evolution toward cognitive process automation For years, Chatbots (interacting with humans) and Robotic Process Automation (executing human tasks) have been working... Read more
Microsoft enhances Konverso’s bot for employee productivity Microsoft dedicated an article to Konverso in its Microsoft Experiences French blog, as part of a series about... Read more
Digital Transformation & ITSM: your journey with Konverso Since we started Konverso in 2017, we now have feedback on the impact of our Virtual agents (chatbots and callbots) and... Read more
IT Service Desk transformation with Virtual Agents While most companies focus on navigating through their digital transformation, providing a good service desk has never... Read more
Microsoft adoption: Top 3 reasons to include a Chatbot Despite Office 365’s high potential business value – improved productivity, increased collaboration and reduced IT... Read more
Digital workplace: the top 3 features for a Virtual Agent Corporate Chatbots are getting smarter at a rapid pace, fuelled by the digital transformation and a growing demand from... Read more
Enterprise chatbot: why join Konverso’s free trial program? Not surprisingly, most companies which have decided to launch their artificial intelligence chatbot project want to... Read more
Konverso ranked among Top 10 IVAs vendors Konverso has been listed among top 10 companies in the Intelligent Virtual Agents (IVAs) market by Everest Group, a... Read more
Chatbot levels : How to choose your AI Virtual Agent ? How smart are chatbots now? Is your bot as smart as you would like it to be? What makes your Virtual Agent smarter or... Read more
