Agentic AI for HR

Supercharge HR teams with Agentic AI for HR. Our AI-powered HR Agent enhances the employee experience by automating repetitive tasks, managing hiring processes, handling inquiries about organizational procedures, streamlining incident management, and optimizing ticketing and performance workflows. By leveraging agent-driven services, resources, and automation, HR teams can simplify complex tasks, work with greater clarity and speed, and deliver higher impact while reinforcing the essential human role in modern management.

AI-driven transformation accelerates HR process automation, enhances the employee experience, streamlines administrative tasks, and strengthens human decision-making for lasting strategic impact.

Why HR teams need AI Agents?

As enterprise demands grow, businesses need strategic approaches to optimize resources, strengthen talent processes, and implement the right technology to support leaders responsible for hiring. By embedding AI agents into daily workflows, HR teams can automate routine tasks, improve process efficiency, reduce risk, and free employees to focus on higher-value work. AI agents empower HR teams to streamline operations and implement automated workflows for consistent, efficient outcomes.

Overwhelmed by Repetitive Employee Inquiries

HR teams across organizations are often overwhelmed by a constant stream of repetitive employee inquiries about payroll, benefits, and company policies. This administrative burden directly impacts the business by diverting HR professionals from strategic initiatives such as talent development, employee engagement, and workforce planning.

The result? slower response times, a diminished employee experience, and reduced overall HR service quality, limiting the organization’s ability to build a future-ready workforce.

Manual Incident Handling & Ticket Management

HR managers often struggle to generate accurate reports for data-driven decision-making due to scattered information. Many HR teams are held back by outdated, manual processes for managing employee requests, lacking modern technology to streamline operations. Reliance on spreadsheets, emails, and phone calls creates administrative bottlenecks that reduce HR efficiency.

The result?

Lost requests and communication silos, making it difficult to track tickets and ensure transparency in HR service delivery.

Limited scalability, as manual processes cannot keep up with the exponential growth of HR-related tickets, resulting in team burnout and a decline in service quality.

Data Inaccuracy and Disjointed Information

Ineffective HR data management is a major pain point, as employee information is often stored across disparate systems. This results in significant data inconsistencies.

The result?

Data Inaccuracy: Manual updates across multiple platforms are prone to errors, creating risks in payroll and compliance.

Reporting Challenges: HR managers struggle to generate accurate reports for data-driven decisions and HR analytics, limiting the effectiveness of HR data strategies.

Scale Your HR Teams with AI Agents

Whether pre-built or custom-designed, each AI HR agent plays a pivotal role in our AI-powered HR solutions, enhancing HR team efficiency and driving transformation through data-supported decision-making. Boost your HR team with GDPR-compliant AI HR agents from Konverso to support your digital HR transformation. Automate HR tasks securely with a no-code, European platform, and streamline workflows across all HR operations.

With Konverso, you can accelerate HR processes, maximize efficiency, and achieve measurable improvements in every aspect of human resources management.

Ready-to-use AI agents

With Konverso, you can get started in no time using our ready-to-use AI agents, which are the core of our AI-powered HR solutions. You can automate HR teams’ needs and use cases in your organizations, unlocking the potential of AI-driven HR experiences and enhancing employee experiences.

Konverso makes implementing agentic AI as easy as browsing through a library, allowing you to explore the right agents and start the conversation

HR Officer
AI HR Officer is equipped with comprehensive knowledge of HR issues, ready to provide expert answers to your questions with accuracy. HR officer helps boost productivity and improve HR experience.

Service Catalog
Collaborate with HR AI Agent that perfectly knows the Service catalog and can recommend specific items.

Create personalized agents

Specific company’s needs? Easily design agents for AI HR workflow automation tailored to the personalized use cases your teams might have. This ensures each agent supports your team’s unique objectives.

Customize workflows for your team’s exact needs.
Train agents on your data, company documents and policies.
Deploy new agents in minutes.

Use the agent builder to create the agents that fit your exact teams’ needs and let them start using it in no time.

Powerful integrations

Konverso integrates with leading platforms to support HR innovation through seamless connectivity. Integrations allow continuous synchronization, ensuring AI agents always operate with the updated information. For example:

Sharepoint, Confluence, Google drive: Document Management & Knowledge Bases
ServiceNow, Atlassian, easyvista: For AI HR Support Ticketing & Support Systems
Outlook, Google Calender: For calendar & Scheduling Tools
Teams: For collaboration
and Custom or Internal Systems

Easily connect your organization's data to Konverso to feed agents with your proprietary data and unleash the full power of our solution.

A fully secure & compliant solution

GDPR compliant

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SOC 2 Type II Certified

Complete data control

The easiest way to deploy AI in your organization

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No-code platform

Built-in RAG

Analytics to monitor usage and performance

The easiest way to deploy AI in your organization

We are leveraging Konverso's AI agents connected to our enterprise data and
workflows to automate employee support. By leveraging advanced generative AI
models and our data, Konverso AI agents deliver a remarkable 90% response
accuracy, significantly easing our helpdesk workload. This innovation not only
improves operational efficiency, but also generates a substantial return on
investment.

Mathieu Sagot

Knowledge Manager, Colas

Can an AI Agent for HR be trained on our company policies?

Yes, every HR agent AI inside Konverso can be trained on company-specific guidelines, internal knowledge bases and workflows, allowing hyper-personalized interactions with employees based on organizations' practices.

How does Konverso Support end-to-end AI HR automation?

Konvevrso's AI Agent platform offers multiple HR AI agents. These Agents gives HR teams instant access to a suite of specialized agents covering employee management, benefits, policy questions, and more. Choose from ready-to-use templates designed for specific tasks, like HR expert to cut manual workload. Or, build a custom HR AI Agent from scratch with the model of your choice to automate your unique end-to-end processes and reshape the way your team works.

Is konverso secure for handling HR data?

Konverso is proud of its secure HR AI agent platform, designed to fully integrate the principles of responsible artificial intelligence. Our enterprise-grade HR AI solutions strictly comply with GDPR and applicable regulations, while ensuring enhanced data protection through encryption, risk mitigation, role-based access control, and advanced security controls. They are developed with an ethical, transparent, and trustworthy approach, aiming to reduce bias, ensure a positive impact for the company and its staff, and protect the confidentiality of sensitive information. Companies around the world trust our solution. Check our customer stories.

How is an HR AI agent different from traditional HRMS?

Konverso’s AI-powered HR agents go beyond traditional HRMS platforms, transforming the employee experience through intelligent, conversational automation. They engage employees in natural language, take immediate action, and connect seamlessly with your existing tools. From performance reviews to compliance, every HR process is supported by multiple intelligent agents that provide broader automation, deeper coverage, and deliver high value results, reshaping the way HR works in organizations.

What makes Konverso the most effective AI Agent platform for HR teams?

Konverso offers a set of AI agents for HR trained on real HR workflows. It also gives you the possibilty of creating your own personalozed HR AI Agent from srcatch. Each agent is customizable, secure, and enterprise-ready, enabling HR teams to strategically deploy intelligent HR support across use cases. The AI agents not only help in automating routine tasks but also provide assistance with automating complex tasks, contributing towards the company's overall revenue growth.

Does Konverso offers real time answers to HR requests?

Konverso’s HR AI Agents provide instant answers to employee requests, from leave balances and document access to organization policies. Integrated directly with backend systems, AI Agents for HR can fetch and update information in real time, delivering enhanced responsiveness and reducing HR bottlenecks

How can enterprise ensure responsable usage of AI in HR?

Enterprises can integrate AI into strategic planning to optimize HR operations while maintaining oversight. Enterprises can promote responsible AI in HR by setting clear ethical standards, ensuring transparency, protecting employee data, and maintaining strong human oversight. Regular audits help align AI outcomes with organizational guidelines and ensure HR technology supports the overall people strategy.

What HR processes can AI agents automate?

Common use cases include leave management, onboarding, policy FAQs, benefits inquiries, performance review assistance, payroll queries, and compliance workflows for your workforce, giving HR teams real-time insights into employee needs.

Does Konverso uses NLP to enhance HR support automation in Agentic AI?

Konverso leverages Natural Language Processing (NLP) to power Agentic AI for HR, enabling AI agents to understand and respond to employee queries in natural, conversational language. With NLP, HR teams can automate tasks like onboarding, employee support, and benefits management, delivering context-aware, accurate responses that boost employee satisfaction while reducing administrative workload. AI agents leverage learning from prior interactions to continuously improve accuracy and efficiency.

What are the benefits of using AI agents in HR?

Key benefits of AI Agent chatbots in HR include faster response times, reduced HR service costs, higher employee satisfaction, improved compliance, and better use of HR team resources, helping HR teams manage operations more effectively and while providing actionable insights in real time.

By adopting an agentic approach, HR teams can reimagine traditional workflows, establish clear criteria for screening candidates, and shift toward smarter tech solutions, while keeping employees engaged and improving overall culture.