What CAN you do with an Intelligent Virtual Agent ? Intelligent Virtual Agents are conversational bots powered by Artificial Intelligence, capable of assisting humans in a... Read more
AI bots: the evolution toward cognitive process automation For years, Chatbots (interacting with humans) and Robotic Process Automation (executing human tasks) have been working... Read more
Digital Transformation & ITSM: your journey with Konverso Since we started Konverso in 2017, we now have feedback on the impact of our Virtual agents (chatbots and callbots) and... Read more
Microsoft adoption: Top 3 reasons to include a Chatbot Despite Office 365’s high potential business value – improved productivity, increased collaboration and reduced IT... Read more
Konverso ranked among Top 10 IVAs vendors Konverso has been listed among top 10 companies in the Intelligent Virtual Agents (IVAs) market by Everest Group, a... Read more
Chatbot levels : How to choose your AI Virtual Agent ? How smart are chatbots now? Is your bot as smart as you would like it to be? What makes your Virtual Agent smarter or... Read more
Why cognitive services for Helpdesk automation makes sense? Today, companies are engaged in a race against time, to accelerate and succeed in their digital transformation. All... Read more
