As part of Konverso's cooperation with Microsoft, we just announced the availability of Konverso's Intelligent Virtual Agents in the Microsoft Azure Marketplace. We are happy to share this joint press release.
3 min read
Konverso Now Available in the Microsoft Azure Marketplace
By Bertrand Lafforgue on Aug 31, 2020 6:15:00 PM
Topics: Service Desk Microsoft
4 min read
Microsoft Teams + Konverso = Enterprise autonomous IT Support Channel
By Bertrand Lafforgue on Jul 29, 2020 4:22:42 PM
All companies are looking for ways to optimize their business processes, add more self-care to save time and contribute to their shift-left strategy. But IT support is often overlooked as a way to achieve those productivity gains, while numerous studies show that slow IT support undermines all the productivity efforts.
Topics: Service Desk Microsoft Helpdesk automation
3 min read
Microsoft enhances Konverso’s bot for employee productivity
By Bertrand Lafforgue on Nov 6, 2019 2:54:20 PM
Microsoft dedicated an article to Konverso in its Microsoft Experiences French blog, as part of a series about innovative start-ups from the Microsoft ecosystem.
Topics: Service Desk Microsoft Digital Workplace
2 min read
Microsoft adoption: Top 3 reasons to include a Chatbot
By Bertrand Lafforgue on Aug 26, 2019 8:47:57 PM
Despite Office 365’s high potential business value – improved productivity, increased collaboration and reduced IT service costs – many companies struggle to achieve its promises.