4 min read
Manage Microsoft 365 groups effortlessly with a Chatbot for IT Operations
By Bertrand Lafforgue on Sep 9, 2021 5:52:00 PM
Topics: Microsoft Helpdesk automation
3 min read
Konverso Now Available in the Microsoft Azure Marketplace
By Bertrand Lafforgue on Aug 31, 2020 6:15:00 PM
As part of Konverso's cooperation with Microsoft, we just announced the availability of Konverso's Intelligent Virtual Agents in the Microsoft Azure Marketplace. We are happy to share this joint press release.
Topics: Service Desk Microsoft
4 min read
Microsoft Teams + Konverso = Enterprise autonomous IT Support Channel
By Bertrand Lafforgue on Jul 29, 2020 4:22:42 PM
All companies are looking for ways to optimize their business processes, add more self-care to save time and contribute to their shift-left strategy. But IT support is often overlooked as a way to achieve those productivity gains, while numerous studies show that slow IT support undermines all the productivity efforts.
Topics: Service Desk Microsoft Helpdesk automation
3 min read
Microsoft enhances Konverso’s bot for employee productivity
By Bertrand Lafforgue on Nov 6, 2019 2:54:20 PM
Microsoft dedicated an article to Konverso in its Microsoft Experiences French blog, as part of a series about innovative start-ups from the Microsoft ecosystem.
Topics: Service Desk Microsoft Digital Workplace
2 min read
Microsoft adoption: Top 3 reasons to include a Chatbot
By Bertrand Lafforgue on Aug 26, 2019 8:47:57 PM
Despite Office 365’s high potential business value – improved productivity, increased collaboration and reduced IT service costs – many companies struggle to achieve its promises.