The Konverso team is passionate about the development of conversational services supported by artificial intelligence, with a focus on the improvement of organizational performance.

Konverso is a startup based in France (Paris area). The company was created in 2017 by Bertrand Lafforgue and Amédée Potier, who both share a strong experience in the software industry (SAP, Microsoft, Rocket Software).


Our conversational services – or chatbots – are designed for enterprise environments :

Virtual Agent for IT service Desk

Virtual Agent for Digital Workplace

Conversational Search

Software development

Konverso’s team has a recognized 20+ years’ experience in software development for critical business environments. We build bots to respond to the needs of large international organizations such as security, integration, and support.

Designed for real business cases, Konverso out-of-the box solutions allow companies to extend their service offerings quickly and easily by avoiding to build their own Chatbot from scratch, they can save time and focus on value-added missions.

Discover Konverso’s technologyRegister for a Free Trial of Konverso’s Kbot for Office 365.


Partnerships are at the centre of our strategy to ensure end to end services for our customers and users. To deliver value and unique impact, Konverso works with a growing ecosystem of partners ranging from technology partners, to SI and Online Service Providers.

Konverso is a Microsoft Partner with an instantly deployable and scalable solution hosted on Microsoft Azure cloud.

Computacenter has selected Konverso to offer its customers a virtual assistant that optimizes service desk operations.


Our teams are international, connected, and use the most recent agile development methods. Our team members have previously worked with big international clients in multiple industries (banks, services, heavy industries).

Our Virtual Assistants are also built to work in international environments, natively managing conversations in English, French and German (and extending our chatbots capacities to 15 languages with advanced NLP, automated learning and third-party translation technologies).

Support & Financing

To secure its long-term development, Konverso has received two million Euros in two rounds of financing (first semester 2018 and July 2019) from private French and international investors, including  the Danish investment firm Kapitalen ApS.

In 2018, Johan Gedda, cofounder of Rocket Software, has joined Konverso’s advisory board. The Konverso team shares his commitment to helping companies around the world solve their most challenging business problems.

Chatbot project management

Our project teams accompany our clients and partners from POC to production, deployment and scale.

Our POC will help you to  validate your Proof of concept and your Proof of Business. Because Konverso’s virtual assistant has been designed around clear business goals such as “accelerating the adoption of digital apps”, “automating IT support” and “increasing end-users productivity”.


We trained our Virtual Assistants on selected enterprise knowledge bases (including RightAnswers, Servicenow, Confluence, Sharepoint). Our bots are built to scale, with the capacity to integrate more knowledge bases and learn from your users to constantly improve their performance.

Konverso’s scalability is also built on interoperability and compatibility with other solutions and with our clients diverse environments. That’s why Konverso is an active member of the Alliance for Open Chatbot which defines interoperability standards to enable efficient communication among chatbots.


Meet the Konverso team :


Bertrand Lafforgue


Amédée Potier

Vincent Rivière

Vincent Rivière

Regional sales Manager
Svetlana Leme

Svetlana Leme

Senior consultant

Kseniya Ebergard

Consultant, Integration Specialist

Ursula von Rekowski

Team Lead Consultant
Sandy Duchemin

Sandy Duchemin

Consultante junior

Andréa De Sousa

NLP Developer
Georgy Smirnov

Georgy Smirnov

Software Engineer

Tien Le

Data Scientist

Alexander Danilov

Data Scientist, BackEnd Developer

Andrey Akulov

Front-End Engineers Team Lead

Ekaterina Menetil

Quality Assurance lead

Danil Chernovalov

Tech Writer, Trainer
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Contact us

If you want to join us

To discover Konverso’s Kbot for Office 365, register for a one-month free trial.