AI bots: the evolution toward cognitive process automation For years, Chatbots (interacting with humans) and Robotic Process Automation (executing human tasks) have been working... Read more
Microsoft enhances Konverso’s bot for employee productivity Microsoft dedicated an article to Konverso in its Microsoft Experiences French blog, as part of a series about... Read more
Digital Transformation & ITSM: your journey with Konverso Since we started Konverso in 2017, we now have feedback on the impact of our Virtual agents (chatbots and callbots) and... Read more
IT Service Desk transformation with Virtual Agents While most companies focus on navigating through their digital transformation, providing a good service desk has never... Read more
Digital workplace: the top 3 features for a Virtual Agent Corporate Chatbots are getting smarter at a rapid pace, fuelled by the digital transformation and a growing demand from... Read more
