Boost Your Atlassian Productivity with Koji: AI Agents for Confluence and JSM  
Portrait of a happy businesswoman working in the office

 

 

Introduction

In today’s fast-paced digital landscape, enterprises need to equip their teams with tools that amplify productivity, streamline operations, and enhance the user experience across all departments. That’s where Koji: AI Agents for Confluence and Jira Service Management (JSM) step in. Available now on the Atlassian Marketplace, Koji gives superpowers to your teams with powerful, secure, and responsible AI agents that effortlessly integrate with your Atlassian products. 

Let’s learn how Koji works and if you use Atlassian products like Confluence or JSM, why your organization should start leveraging KOJI today

What is KOJI?  

Koji is a no-code solution designed to integrate AI agents into your Atlassian ecosystem, allowing your teams to become faster, more accurate, and more productive. Koji connects seamlessly with your company’s enterprise Confluence data sources and JSM to provide real-time answers, automate repetitive processes, and reduce ticket volumes by up to 30%. 

 

Unique Features of Koji AI Agents    

Give Superpower to your teams with personalized AI Agents

 

 

1. Seamless Data Integration 

Koji allows you to connect your AI agents directly to your organization’s data sources. For instance, you can plug your Confluence knowledge base into Koji, giving the AI a rich foundation of enterprise knowledge to draw from. The AI agents use this data combined with up-to-date web results to respond to queries, resolve tickets, and provide valuable insights across your business. 

 

2. Powerful Ticket Management 

Managing support requests has never been easier. With Koji’s Ticket Management capabilities, your team can: 

  • View recent requests. 
  • Retrieve detailed ticket information using a unique request key. 
  • Add comments and updates directly to tickets. 
  • Create new tickets through a guided interaction or request form link, making the process intuitive and efficient. 

This allows support teams to spend less time managing tickets and more time resolving them. 

 

3. Versatile Deployment on Portals 

Koji AI Agents can be deployed on both Jira Service Management and Refined portals, providing self-service capabilities to internal employees or external customers.

 

4. Always Secure and Privacy-Compliant 

Koji is built with security and privacy at its core: 

  • GDPR Compliant and SOC 2 Type II Certified: Ensures your data privacy and operational security. 
  • Privacy-Preserving Training: Your data is never used to train the models. It is used solely to deliver the services you intend. 
  • European Data Residency: For companies that require it, Koji supports European data residency, ensuring compliance with regional regulations. 
  • Data Redundancy for Business Continuity: Backups are stored in separate regions, enhancing reliability, disaster recovery, and uptime. 

 

Tangible Business Benefits  

Companies using Koji AI Agents have reported measurable productivity gains: 

  • 42% more accurate answers to employee questions. 
  • 29% faster execution of knowledge-based tasks. 
  • 14% increase in customer issues resolved per hour. 

This translates to lower operational costs, improved employee satisfaction, and better customer experiences. 

 

Why KOJI?  

Koji’s mission is simple: empower your teams with secure, responsible AI solutions that work with your existing Atlassian tools. With Koji, your teams can: 

  • AI agents leverage proprietary Confluence data for employees, B2B, and B2C use cases.    
  • Our no-code platform includes automated RAG - There is no need for developers nor Data Scientist. 
  • Our AI agents use frugal and Responsible AI models. Customer data and prompts are never used to train models, ensuring privacy and security. 
  • Secure AI Agents solution with European Data Residency.   
  • Customers can supervise adoption & usage via our Analytics. 

 

Start Your AI Journey with KOJI

Untitled design (13)

 

AI is an essential tool for today’s businesses. Koji makes it easy for Atlassian users to integrate AI into their daily workflows without writing a single line of code. Whether you're looking to improve employee productivity, customer support, or streamline support processes, Koji gives your teams the superpowers they need.  

Visit the Atlassian Marketplace today and discover how Koji: AI Agents for Confluence and JSM can transform your organization: 

👉 Install Koji AI Agent for Atlassian 


 

 Follow us : 

 

 

 

 
KONVERSO