Posts about

Digital Workplace

AI bots: the evolution toward cognitive process automation

For years, Chatbots (interacting with humans) and Robotic Process Automation (executing...

Microsoft enhances Konverso’s bot for employee productivity

Microsoft dedicated an article to Konverso in its Microsoft Experiences French blog, as...

Digital Transformation & ITSM: your journey with Konverso

Since we started Konverso in 2017, we now have feedback on the impact of our Virtual...

IT Service Desk transformation with Virtual Agents

While most companies focus on navigating through their digital transformation, providing...

Digital workplace: the top 3 features for a Virtual Agent

Corporate Chatbots are getting smarter at a rapid pace, fuelled by the digital...