Blogs

Explore Konverso’s blog for expert insights on AI Agents, intelligent automation, and digital transformation. Learn how AI-driven solutions are reshaping business operations, boosting productivity, and enhancing customer experiences across industries.

AI SEARCH powered by GenAI: Maximising Workplace Efficiency
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AI bots: the evolution toward cognitive process automation
For years, Chatbots (interacting with humans) and Robotic Process Automation (executing human tasks) have been working...
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Microsoft enhances Konverso’s bot for employee productivity
Microsoft dedicated an article to Konverso in its Microsoft Experiences French blog, as part of a series about...
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Digital Transformation & ITSM: your journey with Konverso
Since we started Konverso in 2017, we now have feedback on the impact of our Virtual agents (chatbots and callbots) and...
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IT Service Desk transformation with Virtual Agents
While most companies focus on navigating through their digital transformation, providing a good service desk has never...
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Digital workplace: the top 3 features for a Virtual Agent
Corporate Chatbots are getting smarter at a rapid pace, fuelled by the digital transformation and a growing demand from...
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