“Integrated with Microsoft 365”
Virtual Agent runs on Azure and is perfectly integrated with Microsoft Teams, SharePoint, Self-service portal and more
"Our goal is to enhance agility, make end users more autonomous and allow real business successes"
Konverso’s Kbot is an instantly deployable and scalable Virtual Agent solution that will leverage all your investments in digital workplace initiatives and platforms like Microsoft 365.
Immediately add a Virtual Agent on your channels such as TEAMS, SharePoint Portal, Skype...
Delegate certains admin tasks to the Virtual Agent such as granting access to SharePoint, setting up meetings and more.
Connect the Virtual Agent to multiple Knowledge bases (including Confluence, Upland RightAnswers, ServiceNow, SharePoint, Q&A makers, etc..) and it will answer Frequently Asked Questions from your employees.
Enjoy our dashboards to monitor your Intelligent Virtual Agent activities, extend possibilities without code. Our simple back office solution does not require data science nor coding experience.
Konverso uses machine learning to transform Microsoft Teams into an autonomous IT support channel, helping to resolve employees' tech issues instantly by conversing with them in natural language on the Teams platform.
Using Konverso and Teams, you can resolve a large percentage of IT support tickets