virtual agent (2)

Sep 9, 2020 5:48:13 PM

What CAN you do with an Intelligent Virtual Agent ?

Intelligent Virtual Agents are conversational bots powered by Artificial Intelligence,...

Feb 14, 2020 5:28:40 PM

AI bots: the evolution toward cognitive process automation

For years, Chatbots (interacting with humans) and Robotic Process Automation (executing...

Oct 1, 2019 7:21:19 PM

Digital Transformation & ITSM: your journey with Konverso

Since we started Konverso in 2017, we now have feedback on the impact of our Virtual...

Aug 26, 2019 8:47:57 PM

Microsoft adoption: Top 3 reasons to include a Chatbot

Despite Office 365’s high potential business value – improved productivity, increased...

Aug 9, 2019 6:58:08 PM

Konverso ranked among Top 10 IVAs vendors

Konverso has been listed among top 10 companies in the Intelligent Virtual Agents (IVAs)...

Aug 4, 2019 12:56:28 PM

Chatbot levels : How to choose your AI Virtual Agent ?

How smart are chatbots now? Is your bot as smart as you would like it to be? What makes...

Apr 10, 2018 10:52:54 AM

Why cognitive services for Helpdesk automation makes sense?

Today, companies are engaged in a race against time, to accelerate and succeed in their...