Bertrand Lafforgue

Bertrand Lafforgue

Bertrand has co-founded Konverso where he leads strategy, sales, partnerships and business development. Konverso has developed a vertical chatbot powered by artificial intelligence to augment the Service Desk team to better support millions of employees everyday.

Build or buy your Chatbot?

  Today, companies embarking on a Virtual Agent project have three choices: they can ...

Corporate chatbots: the new allies for digital transformation

Today, in the digital age, many companies are strengthening the digital culture among...

Are Corporate Chatbots a lasting trend?

“Chatting” or chatting with a virtual assistant is a background trend that now...