Bertrand Lafforgue

Bertrand Lafforgue

Bertrand has co-founded Konverso where he leads strategy, sales, partnerships and business development. Konverso has developed a vertical chatbot powered by artificial intelligence to augment the Service Desk team to better support millions of employees everyday.

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Digital Transformation & ITSM: your journey with Konverso

Digital Transformation & ITSM: your journey with Konverso

Since we started Konverso in 2017, we now have feedback on the impact of our Virtual...

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IT Service Desk transformation with Virtual Agents

IT Service Desk transformation with Virtual Agents

While most companies focus on navigating through their digital transformation, providing...

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Microsoft adoption: Top 3 reasons to include a Chatbot

Microsoft adoption: Top 3 reasons to include a Chatbot

Despite Office 365’s high potential business value – improved productivity, increased...

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Digital workplace: the top 3 features for a Virtual Agent

Digital workplace: the top 3 features for a Virtual Agent

Corporate Chatbots are getting smarter at a rapid pace, fuelled by the digital...

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Enterprise chatbot: why join Konverso’s free trial program?

Enterprise chatbot: why join Konverso’s free trial program?

Not surprisingly, most companies which have decided to launch their artificial...

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Konverso ranked among Top 10 IVAs vendors

Konverso ranked among Top 10 IVAs vendors

Konverso has been listed among top 10 companies in the Intelligent Virtual Agents (IVAs)...

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Chatbot levels : How to choose your AI Virtual Agent ?

Chatbot levels : How to choose your AI Virtual Agent ?

How smart are chatbots now? Is your bot as smart as you would like it to be? What makes...

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Key benefits of AI for Service Desk Automation

Key benefits of AI for Service Desk Automation

Companies across the world are amidst transformations to meet the needs of an...

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Why cognitive services for Helpdesk automation makes sense?

Why cognitive services for Helpdesk automation makes sense?

Today, companies are engaged in a race against time, to accelerate and succeed in their...

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Build or buy your Chatbot?

Build or buy your Chatbot?

Today, companies embarking on a Virtual Agent project have three choices: they can ...

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RECOGNIZED BY GLOBAL ANALYST FIRMS

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Konverso among the top vendors
in the Forrester report

Chatbot IT Ops Q3 2022

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   Everest Group ranks Konverso among top vendors in their latest report

Chatbot IT Ops Q3 2022

ABOUT US

Why choose Konverso?

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RECOGNIZED BY
INDUSTRY ANALYSTS

Among the top vendors in conversational AI in 2022

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A DYNAMIC ECOSYSTEM
OF PARTNERS

With local presence

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COMPLIANCE AND
CERTIFICATIONS

To ensure top security

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NO CODE
PLATFORM

Made for business

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MULTIPLE
DEPLOYMENT OPTIONS

Either cloud based or on-prem

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ATTRACTIVE
ECONOMIC MODEL

Usage-based subscription

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