2 min read

Microsoft adoption: Top 3 reasons to include a Chatbot

By Bertrand Lafforgue on Aug 26, 2019 8:47:57 PM

Despite Office 365’s high potential business value – improved productivity, increased collaboration and reduced IT service costs – many companies struggle to achieve its promises. 

Topics: Corporate Chatbot Service Desk Microsoft virtual agent
3 min read

Digital workplace: the top 3 features for a Virtual Agent

By Bertrand Lafforgue on Aug 23, 2019 8:47:55 PM

Corporate Chatbots are getting smarter at a rapid pace, fuelled by the digital transformation and a growing demand from enterprise users. Employees are now willing to interact with artificial intelligence agents to gain productivity and simplify their professional digital experience. 

Topics: Corporate Chatbot Artificial Intelligence Digital Workplace
3 min read

Enterprise chatbot: why join Konverso’s free trial program?

By Bertrand Lafforgue on Aug 19, 2019 8:47:52 PM

Not surprisingly, most companies which have decided to launch their artificial intelligence chatbot project want to test the technology first. This “test and learn” method is the right approach to select the right partner in the exceptionally dynamic “Digital Agent” market. 

Topics: Corporate Chatbot Artificial Intelligence
3 min read

Build or buy your Chatbot?

By Bertrand Lafforgue on Apr 3, 2018 6:43:27 PM

 

Today, companies embarking on a Virtual Agent project have three choices: they can build their own corporate chatbot, opt for a generalist chatbot technology or choose a packaged solution designed for existing uses cases. Among these possibilities, how to find the perfect match with your business goals?

Topics: Corporate Chatbot
4 min read

Corporate chatbots: the new allies for digital transformation

By Bertrand Lafforgue on Mar 27, 2018 2:54:16 PM

Today, in the digital age, many companies are strengthening the digital culture among their workforce and thoroughly modernizing the employee’s workplace environment. However, on this road to the digital workplace, they encounter a few challenges that must be addressed by the CIO. 

Topics: Corporate Chatbot
3 min read

Are Corporate Chatbots a lasting trend?

By Bertrand Lafforgue on Mar 20, 2018 7:39:48 PM

“Chatting” or chatting with a virtual assistant is a background trend that now complements our digital interactions, mainly in Web and mobile apps mode. Today, the use of intelligent chatbots  in the enterprise is growing, especially for customer and end user support.

Topics: Corporate Chatbot