Savings Calculator

Discover your potential savings with Agent Assist

Maximize the efficiency and effectiveness of your customer interactions with Konverso's Agent Assist. By leveraging real-time AI-enabled assistance and automation, empower your human agents to provide a more productive and personalized experience. With Konverso's Agent Assist, you can expect to see a tangible ROI. 

To get started, please follow these steps:

1. Please specify the number of agents you require for your contact center team.

2. Provide us with some details about your Contact Center team. 

3. Based on the information you provide, we will help you with an estimate of the cost savings and economic benefits our solution can offer.

 

Savings Calculator (2)
Bertrand Lafforgue

Meet theEexpert 
Bertrand Lafforgue


President and Co-founder of Konverso, Bertrand Lafforgue works alongside many companies in France and abroad to decipher their support service automation problems and develop appropriate solutions. 

When the service desk
is poorly automated :

Less than
20%
of the employees

log on to the IT Service Desk self-service portal to report incidents

Less than
15%
of the service desk

agent activities are automated.

Less than
15%
of the employees

use the telephone to contact their service desk for simple requests

For 4 years, Konverso has been assisting numerous companies such as Veolia, SADE, Pôle Emploi, Transdev, Alten, in the digital transformation of their Service Desk.

"We benefited from very successful support during the audit and scoping phase of the project, which enabled us to identify the automation solution best suited to our context and our data."

Jean-Claude DI MARTINO
Proximity Services and Deployment Department, Pôle Emploi

We support organizations around the world in all industries

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RECOGNIZED BY GLOBAL ANALYST FIRMS

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Konverso among the top vendors
in the Forrester report

Chatbot IT Ops Q3 2022

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Everest Group ranks Konverso among
top vendors in their latest report

Chatbot IT Ops Q3 2022

ABOUT US

Why choose Konverso?

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RECOGNIZED BY
INDUSTRY ANALYSTS

Among the top vendors in conversational AI in 2022

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A DYNAMIC ECOSYSTEM
OF PARTNERS

With local presence

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COMPLIANCE AND
CERTIFICATIONS

To ensure top security

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NO CODE
PLATFORM

Made for business

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MULTIPLE
DEPLOYMENT OPTIONS

Either cloud based or on-prem

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ATTRACTIVE
ECONOMIC MODEL

Usage-based subscription