The 4 errors that block the automation of your it service desk
This masterclass comes with a step-by-step support that will help you to implement the necessary adjustments to boost your productivity!
What are the major errors that block the automation of your internal service desk?
What are the best practices to set up to successfully automate your service desk and gain in productivity?
We share our expertise with you during this 20 mins masterclass, 100% free!
The Host
Bertrand Lafforgue
President and Co-founder of Konverso, Bertrand Lafforgue works alongside many companies in France and abroad to decipher their support service automation problems and develop appropriate solutions.
For 4 years, Konverso has been assisting numerous companies such as Veolia, SADE, Pôle Emploi, Transdev, Alten, in the digital transformation of their Service Desk.
"We benefited from very successful support during the audit and scoping phase of the project, which enabled us to identify the automation solution best suited to our context and our data."