---
title: CUSTOMER STORIES  | Bertrand Lafforgue
description: Bertrand has co-founded Konverso where he leads strategy, sales, partnerships and business development. Konverso has developed a vertical chatbot powered by artificial intelligence to augment the Service Desk team to better support millions of employees everyday.
---

- Solutions
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    - [Blog](https://www.konverso.ai/en/blog)
- [Pricing](https://www.konverso.ai/ai-agents-pricing)

Contact us

![Bertrand Lafforgue](https://www.konverso.ai/hs-fs/hubfs/Bertrand%20Lafforgue%20.jpeg?width=200&name=Bertrand%20Lafforgue%20.jpeg)

# Bertrand Lafforgue

Bertrand has co-founded Konverso where he leads strategy, sales, partnerships and business development. Konverso has developed a vertical chatbot powered by artificial intelligence to augment the Service Desk team to better support millions of employees everyday.

[Follow me on LinkedIn ](https://www.linkedin.com/in/bertrandlafforgue/)

<https://www.konverso.ai/customer-stories-en/nowbrains-chatbot-konverso>

![NowBrains adopts Konverso’s Chatbot](https://www.konverso.ai/hs-fs/hubfs/pexels-picjumbocom-461077%20%281%29%20%281%29%20%281%29%20-%20copie.jpeg?width=1024&name=pexels-picjumbocom-461077%20%281%29%20%281%29%20%281%29%20-%20copie.jpeg)

 Nov 21, 2023 2:30:00 PM

### NowBrains adopts Konverso’s Chatbot

NowBrains is an expert in information systems for SMBs and intermediate-sized enterprises...

Read More

<https://www.konverso.ai/customer-stories-en/colas-virtual-agent-konverso-0>

![Customer Story : Colas and Konverso’s IT Virtual Agent](https://www.konverso.ai/hs-fs/hubfs/utilisation-des-tablettes-sur-le-chantier-min_0.jpg?width=1024&name=utilisation-des-tablettes-sur-le-chantier-min_0.jpg)

 Feb 16, 2023 8:14:00 AM

### Customer Story : Colas and Konverso’s IT Virtual Agent

Colas, a subsidiary of Bouygues group, is the world leader in road construction. In the...

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<https://www.konverso.ai/customer-stories-en/customer-story-pole-emploi>

![Pôle Emploi Transforms IT Help Desk with AI](https://www.konverso.ai/hs-fs/hubfs/metiers_pe_org_new.jpg?width=1024&name=metiers_pe_org_new.jpg)

 Jan 26, 2023 8:15:00 AM

### Pôle Emploi Transforms IT Help Desk with AI

Pôle Emploi aims to deliver the finest IT support for its employees for them to best...

Read More