Virtual Agent for Atlassian jira service management and confluence
You have invested time and money in the Atlassian Jira Service Management platform.
You want to unlock more value, increase employee productivity, and free your agents from recurring simple tasks.
Subject of this On-Demand Webinar:
How Konverso’s Intelligent Virtual Agent brings more value to your Jira Service Management, with a user-centric and easy-to-use solution for Service Desk automation.
What you will learn
📈
Why do you need a Chatbot for Jira Service Management?
🔎
What are the major features of Koji, Konverso Chabtot for Jira Service Management?
🚀
How can you quickly configure Koji to deliver value to your users?
The Host
Bertrand Lafforgue
President and Co-founder of Konverso, Bertrand Lafforgue works alongside many companies in France and abroad to decipher their support service automation problems and develop appropriate solutions.
Who is this Webinar for?
Head of Innovation or IT Transformation
Product Owner of ITSM solutions
Head of an Enterprise IT Service Desk
User Experience Manager
When the service desk
is poorly automated :
Less than
20%
of the employees
log on to the IT Service Desk self-service portal to report incidents
Less than
15%
of the service desk
agent activities are automated.
Less than
15%
of the employees
use the telephone to contact their service desk for simple requests
For 4 years, Konverso has been assisting numerous companies such as Veolia, SADE, Pôle Emploi, Transdev, Alten, in the digital transformation of their Service Desk.
"Konverso’s Chatbot is a great add-on to our Atlassian Platform (Jira, Confluence, JSM and more) to increase the productivity of our team. We use our own technology to drive change and automate our processes."