[WEBINAR] Chatbot for Atlassian Jira Service Management and Confluence

 

 

You have invested time and money in the Atlassian Jira Service Management platform. You want to unlock more value, increase employee productivity, and free your agents from recurring simple tasks. 

This On-Demand Webinar is about how Konverso’s Intelligent Virtual Agent brings more value to your Jira Service Management, with a user-centric and easy-to-use solution for Service Desk automation.

 

 

Watch our free WEBINAR!

What you will learn

📈 Why do you need a Chatbot for Jira Service Management? 

🔎 What are the major features of Koji, Konverso Chabtot for Jira Service Management?

🚀 How can you quickly configure Koji to deliver value to your users?

 

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The Host: Bertrand Lafforgue

President and Co-founder of Konverso, Bertrand Lafforgue works alongside many companies in France and abroad to decipher their support service automation problems and develop appropriate solutions. 
Bertrand Lafforgue, founder of Konverso.
 

Who is this Webinar for? 

 

👉 Head of Innovation or IT Transformation 
👉 Product Owner of ITSM solutions
👉 Head of an Enterprise IT Service Desk
👉 User Experience Manager

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When the service desk is poorly automated

Less than 20%

Of the employees log on to the IT Service Desk self-service portal to report incidents.

Less than 15%

Of the Service Desk agent activities are automated.

More than 70%

Of the Employees use the telephone to contact their service desk for simple requests.

For 4 years, Konverso has been assisting numerous companies such as Veolia, SADE, Pôle Emploi, Transdev, Alten, in the digital transformation of their Service Desk.

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Konverso’s Chatbot is a great add-on to our Atlassian Platform (Jira, Confluence, JSM and more) to increase the productivity of our team. We use our own technology to drive change and automate our processes.
Amédée POTIER
CTO at Konverso