📈 Why do you need a Chatbot for Jira Service Management?
🔎 What are the major features of Koji, Konverso Chabtot for Jira Service Management?
🚀 How can you quickly configure Koji to deliver value to your users?
👉 Head of Innovation or IT Transformation
👉 Product Owner of ITSM solutions
👉 Head of an Enterprise IT Service Desk
👉 User Experience Manager
Of the employees log on to the IT Service Desk self-service portal to report incidents.
Of the Service Desk agent activities are automated.
Of the Employees use the telephone to contact their service desk for simple requests.
Konverso’s Chatbot is a great add-on to our Atlassian Platform (Jira, Confluence, JSM and more) to increase the productivity of our team. We use our own technology to drive change and automate our processes.