Virtual Assistant for Digital Workplace
Unlock the value of your Digital Workplace with the first out-of-the box Virtual Assistant for Office 365 on Azure cloud
Konverso has been working on Enterprise AI Assistants since 2017 and applied Artificial Intelligence and Natural Language Processing technology to create the first Virtual Assistant for Office 365. Konverso is a Microsoft Partner with an instantly deployable and scalable solution hosted on Microsoft Azure cloud. Kbot for Office 365 is also fully integrated with Skype and Microsoft Teams.
Konverso’s value for your Office 365 workplace
Konverso’s Kbot can help you accelerate the adoption of Office 365, the use of the apps, and automate level 1 support. With our clients, we have measured an average 30% increase in Office 365 adoption, 80% user satisfaction, 30% in savings due to automated tasks.
1 min 30 demo of Konverso’s Kbot for Office365
Konverso’s key features
Konverso’s Kbot for Office 365 offers instant deployment on Azure Cloud and integrates with ITSM solutions.
The virtual assistant boosts usages because it recommends users with content to help them adopt O365 and it is natively operational where users need help, and directly accessible through Microsoft TEAMS or Skype Enterprise. Even if it is a powerful chatbot, it can also seamlessly transfer any request to a human agent through Live Chat.
Kbot integrates trainings for Office 365
If you are looking for a way to optimize your training budget, consider the chatbot approach. Konverso’s Kbot integrates an Office 365 Mooc provided by ours partners. Kbot for Office 365 can suggest the most relevant trainings based on the user’s context and his/her usage of Digital Workplace solutions.
Don’t underestimate this effort to train end users. According to the 2018 Gartner survey on Microsoft Office 365 implementation, for every dollar spent on O365 licenses, organizations are spending between 6 and 9 dollars on training and customizations. Based on Forrester’s estimates, the ROI could be fast. On average, organizations reach payback for Office365 deployments in 7 months, and 162% of ROI after 3 years.
Changing your employees habits implies long-term training and assistance, two services that a chatbot can provide directly to the users.
To know more, read our article “O365 adoption: Top 3 reasons to include a Digital Workplace Chatbot”.
Konverso works with a growing ecosystem of partners ranging from technology partners, to SI and Online Service Providers.