Virtual Assistant for Digital Workplace

First out-of-the box Virtual Assistant for 0365 on Azure cloud

 

Accelerate, Improve and Reduce Costs 

30%

Increase in 0365 adoption

80%

User satisfaction

30%

In Savings

Accelerate adoption, use of O365 and automate level 1 support

Features details

Instant deployment on Azure Cloud

Activate your Virtual Assistant in Azure cloud and start  enjoying the value of your assistant for all your users.

Modern usage with Microsoft TEAMS

Let your user enjoy your office 365 Virtual Assistant through Microsoft TEAMS or Skype Enterprise in English and French.

Integration with 0365 elearning MooC

The Virtual Assistant is integrated with 0365 MooC from partner Mandarine.

Self care

Virtual Assistant comes with a rich data base of self services articles from partner and is connected to MSFT Support

Integration with Live Chat

Transfer to a live human agent at any time during a conversation for a seamless handoff between a virtual agent and an employee.

Increase Productivity

Virtual assistant is integrated with 0365 through Graph API which allows to book meetings for your users and your team, search for your latest presentation in SharePoint/ OneDrive.

Telemetrics

Virtual Assistant is connected to Windows analytics to understand user context on 0365 usage and provide best support.

ITSM integration

Virtual Assistant is connected to ITSM solution to manage incident related to 0365 with automated incident classification.

Increase capabilities with Microsoft Cognitive Services

Augment your 0365 Virtual Assistant with Capabilities such as Text to speech from Microsoft through our open platform.

Partner Ecosystem

Konverso works with a growing ecosystem of partners ranging from technology partners, to SI and Online Service Providers