Virtual Agent for Digital Workplace

 

Unlock the value of your Digital Workplace with the first out-of-the box Virtual Agent for Microsoft 365 on Azure cloud 

 

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Konverso is a Microsoft Partner with an instantly deployable and scalable Virtual Agent solution hosted on Microsoft Azure cloud. Kbot for Microsoft 365 is also fully integrated with Microsoft Teams and SharePoint.

 

Konverso value for digital workplace

30%

Reduction in calls to support operations

5%

Increase in employee productivity

40%

Increase in agent and employee satisfaction

 

Case Study

Konverso’s digital assistant currently handle 30% of Computacenter’s user requests with 20% fully automated answers. It will handle 50% of the requests by the end of 2020, with 40% automated scenarios.

Full Computacenter case study

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Additional Virtual Agent features

 

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Partner Ecosystem
Konverso works with a growing ecosystem of partners ranging from technology partners, to SI and Online Service Providers.
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Virtual agent for servicenow

Konverso has built a Virtual Agent that integrates with ServiceNow Knowledge base, Service Catalogue, Live Chat, Incident, Request and more. Its pricing model is aligned on customer success and user adoption

 

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Virtual agent for servicenow by Konverso

Conversational Search

Now users can ask questions in their own words via our natural-language interface and find relevant responses. Konverso can search across multiple knowledge bases inside and outside your enterprise. 

 

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Virtual Agent for Conversational search

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