Konverso is a Microsoft Partner with an instantly deployable and scalable Virtual Agent solution hosted on Microsoft Azure cloud. Kbot for Microsoft 365 is also fully integrated with Microsoft Teams and SharePoint.
Reduction in calls to support operations
Increase in employee productivity
Increase in agent and employee satisfaction
Let your employees enjoy your Virtual Agent through Microsoft TEAMS, SharePoint, Self-service portal and more
Our conversational AI platform comes with a graphical solution to design sophisticated conversations delight your employees
Transfer to a live human agent at any time during a conversation for a seamless handoff between a virtual agent and an employee.
Virtual Assistant is connected to ITSM solution to manage incident related to 0365 with automated incident classification.
Connect your Virtual Agent to multiple knowledge repositories (SharePoint, ServiceNow, Confluence,...) to retrieve the right answers for end-users
Our platform back-office offers an easy to use environment for knowledge experts to quickly train the Virtual Agent on frequent questions and responses
Konverso provides a chatbots platform with ready-to-use chatbots and enables to create new specific Virtual Agents that improve employees' productivity.
Email : contact@konverso.ai
Phone Number : +33 (0)1 41 10 83 53
Address :
98 route de la Reine – 92100 Boulogne Billancourt