Virtual Agent for Digital Workplace

 

Unlock the value of your Digital Workplace with the first out-of-the box Virtual Agent for Microsoft 365 on Azure cloud 

 

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Konverso is a Microsoft Partner with an instantly deployable and scalable Virtual Agent solution hosted on Microsoft Azure cloud. Kbot for Microsoft 365 is also fully integrated with Microsoft Teams and SharePoint.

 

Konverso value for digital workplace

30%

Reduction in calls to support operations

5%

Increase in employee productivity

40%

Increase in agent and employee satisfaction

 

Case Study

Konverso’s digital assistant currently handle 30% of Computacenter’s user requests with 20% fully automated answers. It will handle 50% of the requests by the end of 2020, with 40% automated scenarios.

Full Computacenter case study

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Additional Virtual Agent features

 

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Partner Ecosystem
Konverso works with a growing ecosystem of partners ranging from technology partners, to SI and Online Service Providers.

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VIRTUAL AGENT FOR HR

Konverso’s Intelligent HR Virtual Agent helps employees in HR queries and empowering HR staff to take up important tasks

 

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Virtual agent for servicenow by Konverso

TICKETIQ

Konverso’s TicketIQ automates the repetitive and time-consuming processes of creating, classifying, routing tickets for agents. Combined with Virtual Agent for IT Service Desk it will also perform diagnostic and resolution.

 

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Virtual Agent for Conversational search

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