Puts your service desk
Konverso’s Virtual Agent allows organizations to sidestep the 24/7 tsunami of internal correspondence by proactively responding and assisting with common employee issues, such as password resets.
In doing so, Virtual Agent deflects approximately 40% of service desk interactions.
From IT & HR to Finance & Customer Services, AI Search responds across all departments and becomes an invaluable solution, by quickly learning from user interactions via machine learning.
No matter the complexity of the topic, intelligent routing automatically transfers requests to the proper resolution group.
Multilingual NLU in 20+ languages
100+ prebuilt conversational workflows
50+ pre-built connectors for ITSM, Digital workplace, RPA, etc.
No code platform to design outbound campaigns
AI Search & Intelligent Routing
35+ pre-built analytics
how our products work
Calculate your ROI
how much you can save
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