Our program helps partners integrate and adapt Konverso Chatbot solutions
Computacenter and Konverso Launch Virtual Assistant Offering to Accelerate Automation of Enterprise Support Functions
Computacenter has selected Konverso to offer its customers a virtual assistant that optimizes service desk operations. This offering, based on artificial intelligence technologies and operated by a service leader, aims to increase the productivity of the Service Desk, simplify the life of the employee and improve the quality of service.
With more than 400 consultants, Weave is engaged towards a new collective voice in augmented consulting. With an uninhibited relationship to technology and a strong conviction to address the market alternatively, Weave has been disrupting the consulting world for the last 15 years. Weave is transforming the consultant profession through the provision of new skills: Digital, Design Thinking, UX and Data.
Weave accompanies its clients in their shift toward AI to help accelerate the evolution of their profession and to even create new business models. Our approach is based on conviction: companies will not be able to step up to the challenge of transitioning to AI unless they position themselves at the heart of the ecosystem, bringing together all the best specialists (start-ups, research bodies, ….) !
UiPath is the leading platform for robotic process automation (RPA).
Designed to automate repetitive tasks, Uipath’s software robots interprets and presents answers while communicating with other systems either with or without human supervision. UiPath opens a path to digital transformation thanks to a new wave of intelligent process automation.
This combination of AI and RPA in UiPath’s model creates a virtual workforce designed to accompany organizations toward the industrialization and optimization of their operations.
Konverso and Upland Software have partnered to better serve customers. By offering a reduction in calls to service desk agents and maximizing self-service resolution, Konverso and Upland’s RightAnswers solution bring together the best of both worlds:
- A Virtual Assistant specialized on IT Service Desk to support end users
- A KCS verified v6 Enterprise Knowledge Management application pre-loaded with Knowledge-Paks® library for IT support, covering the most commonly used software applications and devices
To learn more about our ready-to-use solution and help you jump start your IT Service Desk digital transformation, click here.
Created in 1990, Umanis is a French leader in data, business and digital solutions. Its 2500 employees are passionate about new technologies and offer services inhouse, at our agencies, or from service centres offshore or nearshore. Umanis accompanies its clients on their IT projects from start to finish (consulting, development, integration, management and training) along several modes of intervention: on site, packaged, or in-service centres. Recognized for its technical and functional expertise, Umanis is partner with some of the largest software vendors on the market.