Multichannel Access
Enable employees to engage with Virtual Agent in self-service Portal, Microsoft Teams, and more
With our calculator, quickly analyze the potential savings that you could achieve by using a Virtual Agent.
The virtual agent is a domain-trained bot that empowers human-like conversations to respond to most asked employee queries at the workplace. It can be as simple as querying about leave balance to managing ticket information and update.
Konverso’s Intelligent Virtual Agent brings pre-built conversations for the most common enterprise IT scenarios to make it easy for employees to get things done quickly
%20(1).webp)
Konverso’s TicketIQ automates the repetitive and time-consuming processes of creating, classifying, routing tickets for agents. Combined with Virtual Agent for IT Service Desk it will also perform diagnostic and resolution.
