“Plug and play”
your Virtual Assistant into your Entreprise IT, including 0365, ServiceNow and more.
Konverso’s clients achieve 20% to 60% of automated resolution and reduce costly level 2 support calls by 30%. Konverso also plugs & play with Robotic Process Automation. AI Chatbots and RPA can enable users to reset their password with a self-serve solution that can save 70% to 90% of the help desk costs associated with passwords.
Konverso’s Kbot is an instantly deployable and scalable chatbot that will leverage all your investments in digital workplace initiatives and platforms like Office 365.
Immediately add a Virtual Assistant on your channels such as TEAMS, SharePoint Portal, Skype...
Delegate certains admin tasks to the bot such as granting access to SharePoint, setting up meetings and more.
Kbot's conversational skills make the search interactive and more accurate (90%accuracy). With its NPLS engine, Kbot can filter data to quicly guide the users to the most relevant content.
Multichannel integration with voice capabilities assures that your users can connect with bots through the channels they are the most comfortable with, including email, chat, Skype, or a simple phone call.
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Konverso provides an AI platform with ready-to-use scenarios and solutions to automate employee and customer support. Our portfolio is comprised of solution such Virtual Agent for Service Desk, Virtual Agent for Customer support, AI search, and Automated Routing.
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