Enable employees to engage with Virtual Agent through Atlassian self-service Portal and also via other channels such as Microsoft Teams
Reduction in calls to support operations
Increase in employee en customer productivity
Increase in agent and employee satisfaction
You have invested time and money in Atlassian Jira Service Management platform. You want to unlock more value, increase employee productivity, and relieve your agents for recurring simple tasks. Here are 4 reasons Konverso’s Intelligent Virtual Agent brings more value to your Jira Service Management, with a user-centric and easy-to-use solution for Service Desk automation.