Multichannel Access
Enable employees to engage with Virtual Agent through Atlassian self-service Portal and also via other channels such as Microsoft Teams
With our calculator, quickly analyze the potential savings that you could achieve by using a Virtual Agent.
You have invested time and money in Atlassian Jira Service Management platform. You want to unlock more value, increase employee productivity, and relieve your agents for recurring simple tasks. Here are 4 reasons Konverso’s Intelligent Virtual Agent brings more value to your Jira Service Management, with a user-centric and easy-to-use solution for Service Desk automation.
Konverso’s Intelligent Virtual Agent helps customers automate their B2B support for their customers. Agents can focus on complex incidents while delegating to the Virtual Agent the responses to other queries.
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Konverso’s platform automates the repetitive and time-consuming processes of classifying, routing tickets and emails for agents. Combined with Virtual Agent for Service Desk it will also perform diagnostic and resolution.
Konverso provides an AI platform with ready-to-use scenarios and solutions to automate employee and customer support. Our portfolio is comprised of solution such Virtual Agent for Service Desk, Virtual Agent for Customer support, AI search, and Automated Routing.
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