Knowledge is evolving quickly and is a tremendous asset for the enterprise performance. Now, users can ask questions in their own words via our natural-language interface and find relevant responses. Konverso AI Search engine can search across multiple knowledge bases inside and outside your enterprise.
Empower users with self-service and personalized, relevant, AI-powered answers on demand.
Improve search success rates with an experience that learns and adjusts with each new query.
Give users a consistent, intuitive search experience across portals, and Virtual Agent.
Understand the user’s intent with the power of Natural Language Understanding (NLU). Customer can enrich NLU model.
Use similarity search capabilities to find precise answers within knowledge articles and FAQs.
AI Search can search across knowledge bases inside and outside the enterprise. The engine can crawl the web to search outside the enterprise.
AI search is accessible through Portals, Microsoft Teams, webchat, Google chat.
AI Search works in multiple languages
Kbot includes connectors to Enterprise knowledge bases from RightAnswers, ServiceNow, Confluence, SharePoint, and more
Konverso’s Kbot is able to find solutions from semi-structured data in pdf/doc documents, excel files, FAQ pages, etc.
Kbot’s federated search capability cans search on an external website such as Microsoft support or Google support.
Konverso provides an AI platform with ready-to-use scenarios and solutions to automate employee and customer support. Our portfolio is comprised of solution such Virtual Agent for Service Desk, Virtual Agent for Customer support, AI search, and Automated Routing.
Email : contact@konverso.ai
Phone Number : +33 (0)1 41 10 83 53
Address :
98 route de la Reine – 92100 Boulogne Billancourt