Knowledge is evolving quickly and is a tremendous asset for the enterprise performance. Now, users can ask questions in their own words via our natural-language interface and find relevant responses. Konverso AI Search engine can search across multiple knowledge bases inside and outside your enterprise.
Empower users with self-service and personalized, relevant, AI-powered answers on demand.
Improve search success rates with an experience that learns and adjusts with each new query.
Give users a consistent, intuitive search experience across portals, and Virtual Agent.
Kbot includes connectors to Enterprise knowledge bases from RightAnswers, ServiceNow, Confluence, SharePoint, and more
Konverso’s Kbot is able to find solutions from semi-structured data in pdf/doc documents, excel files, FAQ pages, etc.
Kbot’s federated search capability cans search on an external website such as Microsoft support or Google support.