Build Personalized AI Agents to Increase Your Team's Performance
Trusted by leading organizations around the world
AI agents built for every team’s tasks
Konverso for Productivity
Boost your team's productivity with AI agents that automate repetitive tasks, manage follow-ups and time efficiently, and provide quick access to data. These agents reduce work overload and allow your team to focus on high-value work and drive results.
📣@Meeting notes
This agent leverages the transcripts of your meetings on TEAMS or Zoom, to summarize key points, decisions, and action items, providing concise and accurate summaries to help participants stay informed and aligned
🌐@WebSearch
This agent delivers direct, conversational answers to user queries with accuracy, and proper citations, enhancing the search experience.
🔍@ TextRefiner
This agent corrects spelling, punctuation, and grammatical mistakes and makes your text clearer.
⌨️@Prompt expert
The AI agent crafts and refine prompts that effectively guide AI models to produce accurate, relevant, and contextually appropriate responses that meet the user's specific objectives
Konverso for Customer Support
Supercharge customer support teams with AI agents. With our platform, you can create an entire crew of AI agents to improve customer support and customer satisfaction.
🔁@Customer Response Helper
The AI Agent that helps service desk team members craft a response to an issue raised by a customer.
📲@Customer Support
The AI Agent that can answer any questions related to Konverso's products by searching in Konverso's product documentation
🛍️@Service Catalog Clerk
The AI Agent that perfectly knows your company's catalog and can recommend specific items to the customers.
Konverso for IT Support
Managing IT incidents and ticketing can drain resources. AI agents automate incident handling, optimize ticket management, and streamline service orders, enhancing your IT team's ability to maintain smooth operations and focus on strategic initiatives.
💻@ ITExpert
The Agent knows everything about IT incidents and requests and can answer questions based on enterprise knowledge.
🎟️@TicketManager
The AI Agent creates, updates, or simply provides a view of IT tickets from the Enterprise ITSM based on user permissions.
💻@ Service Catalog
The AI agent lets your employees order everything that is available in your service catalog based on their permissions.
🔒@SecurityOfficer
The AI agent can answer any questions related to your company's security policies, certifications, and other compliance information available in your enterprise documentation.
Konverso for Sales and Support
Ensuring your sales and customer teams are always prepared is key. AI agents gather detailed customer insights for meetings, automate RFP responses, and provide instant answers about your products and services, improving customer interactions, and speeding up response times.
🚀@Customerprep Meeting
This is an intelligent agent designed to assist in preparing for a customer meeting by providing detailed insights about companies, key individuals, and industry trends. The agent will gather and present information on company profiles, executive backgrounds, industry dynamics, and activities.
📝@SalesRFP
This AI agent can analyze new RFPs to support Go/ No go decision. The AI agent can reply to the specific questions of a Request for Proposal (RFP) using enterprise knowledge.
🚀@SalesExpert
This Agent that can answer any questions related to your company's products, services, partners, clients, pricing, terms and conditions by using company data.
😀@CustomerSupport
This AI agent can answer any questions related to your products and services by searching in your customer support documentation.
Konverso for Knowledge Management
AI agents simplify knowledge management by summarizing documents, generating precise content, and delivering actionable insights. This enhances decision-making and knowledge sharing within your organization.
🗒️@SummaryWriter
The AI agent efficiently condenses lengthy documents into concise, clear, and accurate summaries, ensuring key points and essential information are highlighted for quick understanding.
✒️@DocWriter
The AI agent generates clear, accurate, and up-to-date content based on input data and user requirements.
📈@Insights writer
The Insights Writer Agent extracts and presents actionable insights from data in the form of a table, detailing information, decisions, and recommended actions
Konverso for HR
Efficient HR management is essential for a thriving organization. The HR AI agent instantly answers questions about your company's HR procedures using comprehensive enterprise knowledge and data to support your team. This helps you manage your workforce more effectively and keeps employees engaged.
👩💻@HRExpert
The AI agent knows everything about your Enterprise HR procedures and can answer questions based on enterprise knowledge and data.
✍️@TrainingExpert
This agent helps create training modules and designs employee development plans.
🕵️@HiringExpert
Offers a tailored analysis of candidate CVs aligned with role descriptions to highlight key questions for screening interviews. Recommends interview questions based on the role, interview stage, and company culture. Summarizes candidate information from the company database.
Your Team is Set Up in 5 Minutes
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Connect your team’s data and eliminate knowledge silos with context‑aware agents.
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Equip your teams with custom agents designed for specific, practical applications for your teams
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Easily switch between AI models in seconds (GPT 4. turbo 128 K, GPT4.0 mini, Mistral large, Llama2 70B,..)
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Manage data access with precision through a secure, privacy-focused platform
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Add our pre-built tools to your AI agents to give them more impact and capabilities
"The solution is great- It saves time our staff from answering questions from our customers. The customer service from Konverso is top-notch"
"COLAS has chosen Konverso AI Agents for IT Operations solution to automate its IT support service. These AI Agents will assist all employees from end to end with their most recurring requests and incidents."
Freqently asked questions
What are AI agents?
Konverso’s AI Agents are not just ordinary assistants; they are your dedicated partners, available 24/7 to enhance your employee's productivity. You can build and personalise your own agents for any task you envision.
Is your platform secured?
Konverso has compliance and certifications in place to ensure top security. We have the SOC2 type II certification.
Does the platform support multiple data sources?
Our platform integrates with Microsoft Teams, Sharepoint, Confluence, Atlassian Confluence & Google Drive.
Do you offer free trial?
Yes, we offer free trail.
Do you need coding to create AI agents?
You do not need technical skills or coding to work on our platform.
9 Ways Generative AI is Revolutionizing Customer Service
1. Personalized, Real-Time Customer Interactions
Generative AI leverages vast amounts of data and advanced algorithms to automate and personalize customer interactions in real-time, significantly enhancing the overall customer experience.
2. Handling a Wide Range of Customer Queries
From simple FAQs to complex troubleshooting, AI-powered chatbots and virtual assistants provide instant, accurate, and context-aware responses, improving customer satisfaction and reducing wait times.
3. Platforms at the Forefront
Platforms like Konverso combine AI-driven automation with human expertise to transform how businesses interact with their customers, handling high volumes of queries while continuously improving response accuracy.
4. Personalization at Scale
Generative AI enables businesses to personalize customer interactions at scale by generating highly targeted recommendations, offers, and content based on customer data, driving loyalty and revenue growth.
5. Automating Repetitive Tasks
AI-powered systems can automate a wide range of repetitive customer service processes, from order tracking to appointment scheduling, improving operational efficiency and scalability.
6. Human-AI Collaboration
The most successful implementations of generative AI in customer service involve a seamless integration of AI and human expertise, where both work together to deliver exceptional customer experiences.
7. Addressing Key Challenges
To fully realize the potential of generative AI, businesses must address data privacy, bias, and transparency challenges through regular audits, ethical guidelines, and robust governance frameworks.
8. Predictive Customer Support
By analyzing vast amounts of customer data, generative AI will enable predictive customer support, identifying and resolving potential issues before customers reach out for help, enhancing the customer experience and building brand loyalty.
9. Balancing AI Integration with Data Privacy and Ethics
Integrating generative AI in customer service raises important considerations around data privacy and algorithmic bias. Businesses must prioritize data protection, transparency, and regulatory compliance to maintain customer trust and mitigate potential risks.
Embrace the Future of Customer Service with Generative AI
Generative AI is revolutionizing the customer service landscape, enabling personalized, efficient, and scalable interactions. By leveraging AI technology, businesses can enhance customer experiences, automate routine tasks, and gain valuable insights for continuous improvement.
To experience the power of generative AI in customer service, get early access to our beta version now!