Companies deploying Office 365 can testify that user adoption doesn’t come overnight and that a rapid ROI requires a change management strategy. Virtual Assistants can boost adoption & automate support.
Since 2017, Konverso has been on a steep learning curve about change management, with Konverso’s virtual Assistant for Office 365 addressing the needs of today’s workplace strategy. In the following infographic, we have compiled the statistics about the reality of Office 365’s adoption and usages, and why high training efforts are necessary. Of course, we also took some time to explain how Konverso’s chatbot, based on a pre-trained conversational AI platform, can help you make your digital workplace strategy a reality.